This Privacy Notice for Scott Web Works (doing business as Marrow) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services").
This applies when you:
- •Visit our website at marrowapp.ai or any website of ours that links to this Privacy Notice
- •Download and use our mobile application (Marrow), our Facebook application (Marrow), or any other application of ours that links to this Privacy Notice
- •Use Marrow — our AI-powered meal planning and recipe management platform
- •Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@marrowapp.ai.
Summary of Key Points
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using the table of contents below.
- personWhat personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- shieldDo we process any sensitive personal information? We do not process sensitive personal information.
- groupDo we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
- settingsHow do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- shareIn what situations and with which parties do we share personal information? We may share information in specific situations and with specific categories of third parties.
- lockHow do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
- gavelWhat are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
- touch_appHow do you exercise your rights? The easiest way to exercise your rights is by visiting app.marrowapp.ai/data-request, or by contacting us.
Table of Contents
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- •Names
- •Phone numbers
- •Email addresses
- •Usernames
- •Passwords
- •Contact preferences
- •Contact or authentication data
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider.
Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
- location_onGeolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services.
- smartphoneMobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's bluetooth, camera, contacts, microphone, reminders, sensors, storage, and other features.
- devicesMobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server).
- notificationsPush Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- analyticsLog and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files.
- devicesDevice Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services.
- location_onLocation Data. We collect location data such as information about your device's location, which can be either precise or imprecise. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device.
Google API: Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties.
If you interact with us on a social media platform using your social media account (e.g., Facebook or X), we receive personal information about you from such platforms such as your name, email address, and gender.
Information collected when you use our Facebook application(s). We by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- •To facilitate account creation and authentication and otherwise manage user accounts.
- •To deliver and facilitate delivery of services to the user.
- •To respond to user inquiries/offer support to users.
- •To send administrative information to you about our products and services, changes to our terms and policies, and other similar information.
- •To fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- •To enable user-to-user communications.
- •To request feedback and to contact you about your use of our Services.
- •To send you marketing and promotional communications, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
- •To deliver targeted advertising tailored to your interests, location, and more.
- •To protect our Services as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- •To identify usage trends so we can better understand how our Services are being used so we can improve them.
- •To determine the effectiveness of our marketing and promotional campaigns.
- •To save or protect an individual's vital interest, such as to prevent harm.
3. What Legal Bases Do We Rely On to Process Your Information?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases:
- •Consent — We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
- •Performance of a Contract — We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you.
- •Legitimate Interests — We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms.
- •Legal Obligations — We may process your information where we believe it is necessary for compliance with our legal obligations.
- •Vital Interests — We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.
If you are located in Canada
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including for investigations and fraud detection, business transactions, identifying injured or deceased persons, and compliance with legal requirements.
4. When and With Whom Do We Share Your Personal Information?
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information.
The categories of third parties we may share personal information with are as follows:
- •Ad Networks
- •Affiliate Marketing Programs
- •AI Platforms
- •Cloud Computing Services
- •Communication & Collaboration Tools
- •Payment Processors
- •Performance Monitoring Tools
- •Product Engineering & Design Tools
- •Retargeting Platforms
- •Sales & Marketing Tools
- •Social Networks
- •Testing Tools
- •User Account Registration & Authentication Services
- •Data Storage Service Providers
- •Data Analytics Services
- •Finance & Accounting Tools
- •Order Fulfillment Service Providers
We also may need to share your personal information in the following situations:
- •Business Transfers — We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- •When we use Google Maps Platform APIs — We may share your information with certain Google Maps Platform APIs. Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location.
- •Affiliates — We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice.
- •Business Partners — We may share your information with our business partners to offer you certain products, services, or promotions.
- •Other Users — When you share personal information or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity.
5. What Is Our Stance on Third-Party Websites?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.
The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us. We do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website does not imply an endorsement by us. You should review the policies of such third parties and contact them directly to respond to your questions.
6. Do We Use Cookies and Other Tracking Technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described in the section "Do United States Residents Have Specific Privacy Rights?"
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
7. Do We Offer Artificial Intelligence-Based Products?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions.
Use of AI Technologies
We provide the AI Products through third-party service providers ("AI Service Providers"), including Anthropic, OpenAI, Google Cloud AI, Amazon Bedrock, Amazon Web Services (AWS) AI, Microsoft Azure AI, ElevenLabs and Perplexity. Your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.
Our AI Products
Our AI Products are designed for the following functions:
- •AI insights
- •AI applications
- •AI research
- •AI translation
- •Image analysis
- •Image generation
- •Machine learning models
- •Natural language processing
- •Text analysis
- •Video analysis
- •Video generation
- •AI development
- •AI document generation
- •AI predictive analytics
How We Process Your Data Using AI
All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties. This ensures high security and safeguards your personal information throughout the process, giving you peace of mind about your data's safety.
8. How Do We Handle Your Social Logins?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information.
9. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the termination of the user's account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
10. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
11. What Are Your Privacy Rights?
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, if applicable to data portability, and not to be subject to automated decision-making.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the contact details provided below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us. You will then be removed from the marketing lists.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
- •Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at privacy@marrowapp.ai.
12. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
13. Do United States Residents Have Specific Privacy Rights?
In Short: If you are a resident of certain US states, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information.
Categories of Personal Information We Collect
The following shows the categories of personal information we have collected in the past twelve (12) months.
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
B. Personal information (California Customer Records)
Name, contact information, education, employment, employment history, and financial information
C. Protected classification characteristics
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
D. Commercial information
Transaction information, purchase history, financial details, and payment information
E. Biometric information
Fingerprints and voiceprints
F. Internet or similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our websites and applications
G. Geolocation data
Device location
H. Audio, electronic, sensory, or similar information
Images and audio, video or call recordings created in connection with our business activities
I. Professional or employment-related information
Business contact details, job title, work history, and professional qualifications
J. Education Information
Student records and directory information
K. Inferences drawn from collected personal information
Inferences drawn to create a profile or summary about an individual's preferences and characteristics
L. Sensitive personal Information
Not collected
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail, including through customer support channels, surveys or contests, and delivery of our Services.
We will use and retain the collected personal information as needed to provide the Services, generally for as long as the user has an account with us.
Sources of Personal Information
Learn more about the sources of personal information we collect in the section "What Information Do We Collect?" above.
How We Use and Share Personal Information
Learn more about how we use your personal information in the section "How Do We Process Your Information?" above.
We collect and share your personal information through:
- •Targeting cookies / Marketing cookies
- •Social media cookies
- •Beacons / Pixels / Tags
Will your information be shared with anyone else? We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
We have disclosed identifiers, personal information, protected classifications, commercial information, geolocation data, and inferences to third parties for a business or commercial purpose in the preceding twelve (12) months.
The categories of third parties to whom we disclosed personal information can be found under the section "When and With Whom Do We Share Your Personal Information?" above.
We have sold or shared identifiers, personal information, protected classifications, commercial information, geolocation data, and inferences to Ad Networks, Affiliate Marketing Programs, and Retargeting Platforms in the preceding twelve (12) months.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
- •Right to know whether or not we are processing your personal data
- •Right to access your personal data
- •Right to correct inaccuracies in your personal data
- •Right to request the deletion of your personal data
- •Right to obtain a copy of the personal data you previously shared with us
- •Right to non-discrimination for exercising your rights
- •Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling
Depending upon the state where you live, you may also have additional rights including the right to access categories of personal data being processed, obtain lists of third parties to which we have disclosed or sold personal data, review how personal data has been profiled, limit use of sensitive personal data, and opt out of the collection of sensitive data.
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting app.marrowapp.ai/data-request, by emailing us at contact@marrowapp.ai, or by referring to the contact details at the bottom of this document.
You can opt out from the selling of your personal information, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at privacy@marrowapp.ai. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
14. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
15. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at contact@marrowapp.ai or contact us by post at:
Scott Web Works
5926 Alpine Rd
San Pablo, CA 94806, United States
Review, Update, or Delete Your Data
You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
Data Requests
contact@marrowapp.ai
Visit app.marrowapp.ai/data-request to review, update, or delete your personal information.